American Electric Power MRO Utility Worker in Pineville, West Virginia



MRO Utility Worker

Job Description:

Position Summary: Under general supervision, perform work pertaining to disconnecting, reconnecting, removing and installing single-phase kilowatt-hour and demand meters not to exceed 260 volts; read meters; investigate irregular readings, make broken-seal energy diversion assessments, and evaluate inactive usage; contact customers, test, inspect, maintain, service, and perform associated duties.

Principal Accountabilities:

  1. Read meters and recorders, including operating the mobile collector to obtain RF meter readings.

  2. Leave collection notices on customers’ premises.

  3. Initiate and/or complete field orders through appropriate work management system.

  4. Maintain equipment, tools and work areas in a clean and orderly condition.

  5. Investigate and resolve meter access problems.

  6. Assist with rerouting and mapping activities.

  7. Become familiar with and have an appreciation of single-phase fundamentals of electricity.

  8. Become familiar with the Company’s meter standards and with the functions of metering equipment where applicable to assigned work.

  9. Perform duties in accordance with the Company’s meter standards, safety rules and operating regulations and practices.

  10. Report hazards, irregularities, and abnormal conditions.

  11. Assist employees of equal or higher classification.

Auto req ID:





Pineville, WV

Job Type:


Job Category:


Minimum Requirements:

High school diploma or GED.

Must complete Company placement exercises or other skills assessment evaluations for this


Be familiar with a computer keyboard, computer terminology, basic electrical concepts, and be able to successfully complete a strength test to properly perform the duties and responsibilities assigned.

Must possess and maintain a valid state driver’s license. Must meet all vehicle operation requirements as designated by federal and/or state law.

Must have safe work habits and adhere to all safety rules of the Company.

Must possess ability to effectively communicate with employees, customers and the general public in a courteous and appropriate manner.

Must be able to treat the Company’s and customers’ business as confidential.

Must meet all requirements for operating communications equipment, including the ability to enter data via mobile data computer accurately and in a timely manner.

Must be willing to work overtime as required by job responsibilities. Must be available by telephone or by Company-provided pager or cell phone for responding to call out.

Successful completion of the Construction and Skilled Trades (CAST) selection test is required for this position. A review of Employment Testing Information, Test-Taking Tips, and the CAST Practice Test may be helpful. A link to these materials may be found at Careers by selecting Employment testing. A physical abilities assessment is also required for this position

MRO Utility Workers must qualify for MRO Servicer II within twelve (12) months or vacate the line of progression.

Equal Opportunity Employer | Minorities/Females/Disability/Vets